Our voluntary approach

The will of our mechanical design office being the satisfaction of our customers, we have implemented a voluntary quality approach. We have adopted the NF EN ISO 9001 standard. With this tool, our organization tends towards efficiency and thus increases the confidence of our customers. As the 2015 version is best suited to current economic challenges, we are developing your projects / products with the objective of being competitive and efficient. Our means of controlling operational opportunities meet your explicit and implicit expectations. We have chosen the rigor of Afnor Certification to support us in this process. Today we have a recognized mastery that we pass on to our customers.

Our customers are satisfied with our products and services.

During our last measurement campaign, we obtained 87.92% satisfaction, an increase of +4.64% compared to our previous measurement.

SATISFACTION CAMPAIGN

Satisfaction Campaign

R&D and Simulation Department : 87.42%

To measure the satisfaction of our customers for our R&D and SIMULATION department, we have defined 14 areas for improvement. Each axis is evaluated according to four criteria.

You can see the result on the graph (radar type) on the left. On the image, of histogram type, we have a summary of this measurement which is 87.42%.

Our areas of progress are therefore linked to the satisfaction of our customers.

Outsourcing Department : 88.5%

We have defined fourteen axes to measure the performance of the service providers made available to you during the outsourcing missions. Each axis is evaluated according to 4 criteria. You can view the result on the radar type graph on the right. On the histogram type image, we have a summary of this measurement which is 88.5%.

Our areas of progress are therefore linked to the satisfaction of our customers.

Satisfaction Campaign

They answered the survey…

Atlantic
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OUR CERTIFICATIONS

ISO9001 Version 2015 certification

Our mechanical design office is ISO9001 Version 2015 certified.

The ISO 9001 standard relates to the requirements for the establishment of an effective quality management system. This standard ensures that the organization fulfills and achieves continuous improvement in its performance to better meet customer requirements, regulatory requirements and to improve customer satisfaction.

For the company, these approvals and certifications are an enhancement of our organization and our quality approach. Our business plan is based on continuous improvement and it is also the fruit of the daily work of the teams in the face of the challenges and our environment.

Learn more about ISO 9001

Research and Innovation Tax Credit

Our mechanical design office is approved for Research and Innovation Tax Tax.

Our goal is to offer you the best through these devices and our organization. You can claim within the framework of CIR and CII systems to take charge of the work that we carry out (30% for CIR and 20% for CII).

Find out more about the Research and Innovation Tax Credit.

Download our ISO9001 V2015 certificate